Transformation that works

Key Concepts

  • Gather 'round. Physical layout is designed to foster tight collaboration. 
  • Delegate and automate. Innovative software automates routine clinical tasks, such as prescription refills.
  • Care at the right time and place. Virtual access is convenient for patients and saves time for providers.

Steps to Consider

  • Rearrange the staff area to be more collaborative.

  • Evaluate current team roles and consider ways to help everyone work at the top of their license.

  • Create protocols to help staff manage routine tasks.

  • Consider investing in software to automate routine tasks, such as prescription refills and urgent care.

  • Schedule huddles to connect throughout the day.


Current Partners: CVS HealthhealthfinchHerman Miller, NextGen

Previous Partners: Bright.mdsurescriptsSteelcase