Transformation that works

In all of our work, we are committed to applying Founding Director Gregory Makoul's notion of innovation as radical common sense” to help improve primary care practice and, ultimately, both patient-centered care and population health. The following projects are in alignment with this commitment and with our aims.


The Primary Care Office of the Future

The Primary Care Office of the Future is a hands-on demonstration of new practice designs and technology for primary care transformation. The goal of this project is to expose primary care stakeholders to innovative and pragmatic solutions to improve patient care and provider satisfaction.

Click here to take a virtual tour.


Anatomy and Physiology of Primary Care: A Clinical Microsystems Approach

Using a clinical microsystems approach, this research project helps primary care practices assess and improve their structure and function by documenting processes and patterns within the microsystem. Research has been completed at six resident clinics, and five community-based private practices. CIPCI provides ongoing support to help practices with performance improvement and practice redesign.


Patient Architects

CIPCI engages patients from primary care clinics as “architects” to work with primary care practices in redesigning care delivery.

It is no secret that those directly involved in a care process - patients and providers - offer the strongest insights for practice transformation. We designed the Patient Architect project to engage patients in working directly with CIPCI and primary care leaders to redesign care. True practice innovation can only be achieved if patients are actively engaged in the practice redesign process.



Resident Education

CIPCI provides periodic learning sessions for primary care residents to discuss provocative and timely topics.





Inter-Professional Team Development

CIPCI works to identify and implement productive ways for primary care team members to collaborate. 





Educational Modules

CIPCI creates short video modules and resources to help busy clincians stay current with developments in primary care practice. View educational modules here.



Primary Care Innovation Forums

CIPCI hosts discussions that feature interactive presentations from leaders in primary care. Learn about past and upcoming Innovation Forums on our News + Events page.